How to fix People Nearby not working on WeChat

WeChat Nearby is a good way to add friends on WeChat. It allows you to meet someone who is located nearby. If you are new to WeChat, then you definitely need to know how to use the People Nearby feature on WeChat. And make friends as much as you can. But you might find that People Nearby is not working well anymore. In this case, you will be frustrating as you don’t know how to add new friends. This article will show you how to fix Nearby issues.

Why People Nearby is not working?

Many users told me that they’re using Nearby pretty well. Suddenly, they’re not able to use Nearby. When they send friend requests, nobody responds. Apparently, WeChat restricts your account to using People Nearby feature. Or your account has some error on the Nearby feature. In this case, you need to figure it out why it’s not working. The reasons are various.

The issues include:

  • You can see People Nearby but they can’t see you.
  • You can’t see People Nearby.
  • You can see People Nearby but can’t go through message, they don’t reply to me.
  • You’re unable to access People Nearby.

How to fix WeChat People Nearby issues?

Did not violate the terms of WeChat.

If you didn’t violate the terms of WeChat, please check those things out below and try again. Sometimes, you might need to wait for a couple of hours and then try again.

1. Check your internet or WIFI.

Check out your internet or WIFI to make sure it is working. If you got issues with the internet or WIFI, that will cause you’re not able to use the People feature.

2. Clear your location history and then try again.

It happens that People Nearby not working when you didn’t clear location history. In this case, you might not able to see people nearby. Or someone can’t see you or people can’t get your message on People Nearby.

3. Reset your phone location and turn the GPS location on.

If it’s not working by clear your WeChat location. Try to reset your phone location permission. This means, making sure WeChat App has permission to use the location service on your phone. If not, please reset it.

4. Update your information.

As I said, People Nearby issues are various. If your WeChat account is a newly-created account, you might not be able to use Nearby because your account information might be incomplete. In this case, you need to update your information. If you didn’t, WeChat might think your account is registered by a bot.

5. Update avatar picture.

After creating a new account, the first thing you need to do is update an avatar picture. I saw so many users add me, and I found that they don’t update their avatar picture, they just use the default image. That’s not the first thing you should do. Please update it.

6. Change your WeChat name.

Why do you need to change your WeChat name, that’s because some users’ name is weird, like a random digital or letter. That’s not a good idea, how could someone recognize you by your random name?

Actually, there’s no need to use your real name. A nickname is acceptable. So what you need to do is let your WeChat looks like a name, not a random digital or letter.

Note: You’re not able to use the People Nearby feature without setting your WeChat name.

7. Change your WeChat ID.

As you can see WeChat ID is a random digital and letter by default. Apparently, this is extremely hard to remember. WeChat ID is not only for adding friends but also for getting WeChat back or resetting passwords. So, you definitely need to remember your WeChat ID.  Keep that in mind.

NOTE: WeChat ID can be changed only once. So you should think about it carefully before you change it. And for a new account, you might need to wait for about 3 days to change it. it’s ok, don’t be worry about that, all you need to do is try again 3 days later.

If you’re still not able to use People Nearby feature successfully after checking those things and have been waiting for a couple of days. Then your account probably has violates the rules, the terms of WeChat. After following the above steps, you need to check the below things out.

8. Uninstall WeChat and reinstall it.

NOTE: WeCHat does not backup your chatting history, if you install WeChat without backups, your all chatting messages will be gone. Make sure you backup the important messages or all messages before you uninstall WeChat. For more details, please check this article about how to backup WeChat history.

Do violates the terms of WeChat.

When you open your People Nearby, and it shows unable to access People Nearby. Then your account definitely violates the term of WeChat. You need to figure out why violates the terms and make some changes. Otherwise, your account could be blocked.

It could be you’ve sent too many requests, your People Nearby could be blocked. I mean, sometimes WeChat will block one feature not block your account. Then, why WeChat will block People Nearby feature? There’re two reasons, one is that you’ve sent too many requests, the other one is you’re reported by someone on People Nearby.

No matter people can’t see you or you can’t see them on people nearby or your message got no response, please read those steps carefully.

NOTE: Sometimes, you sent messages on People Nearby and got no responses. It doesn’t mean your People Nearby is not working. Maybe it is just someone does not interest in you and doesn’t want to reply to you.

What things could violate the terms of WeChat?

1. Delete your violative avatar picture or contents.

The picture or contents can’t be obscene, vulgar, sexually orientated, hateful, threatening, or otherwise violative of any laws.

Some pictures will violate the term of WeChat, such as porn image, too sexy image will let WeChat think you’re doing something related to porn things. Ensure the picture you’re using doesn’t violate the law or the terms of WeChat. Please check it out and change that.

2. Delete your lewd content or illegal marketing.

WeChat is a great tool to make friends or do market in China. Please make sure that your content is without any lewd content and the marketing content is legal. Do not over-marketing on WeChat.

As I said, WeChat is a great marketing tool, please make sure you’re not over-marketing on that. The reason why you want to make so many friends is that you do want to make more friends or you just need to add more people to increase your marketing.

Important thing repeats one more time. Never over-marketing on WeChat.

3. Uninstall the unofficial WeChat App.

I don’t know why users download the WeChat App from an unknown website. I just don’t get it. if your phone is Android, please download the App from the Google play store. As for iPhone, please download the App from the Apple store. Or you can download the App from WeChat official website.

You can even download it from WeChat official website.

4. Do not use any Emulator or unofficial plugins.

Many users try to change their location by emulator(such as Andy, Bluestak, Youwave, etc). If you try to use an emulator to fool WeChat, then WeChat will not only block People Nearby feature but only block your WeChat account.

5. Do not use VPN to change your location.

For those users who try to change their IP or location by VPN, WeChat will not only block your People Nearby feature but only block your WeChat account.

6. Reported by others.

Of cause, you’ve tried so hard to figure out the reason but still no clue. In this case, it could be your account has been reported by others and you don’t even know what’s going on. When it comes to reporting by others, what you can do is make sure your account didn’t violate the terms of WeChat.

7. Send feedback to WeChat help center.

After you followed the tips above, and have been waiting for a couple of days (One or two weeks) but are still unable to use the People Nearby feature. Then you can go to the last step.

If you’ve tried everything you can but People Nearby still not working then you can send feedback to the WeChat support team(WeChat help center).

When it comes to the WeChat support team, many users are frustrated that. Because the WeChat support team may not reply to you at all. Many users have been waiting for a long time but got nothing. It happens, but many users fix their problems by sending feedback to the WeChat support team.

There’re two ways to send feedback to the WeChat support team. One is sending feedback via the website page, the other one is via WeChat App on your phone.

How to send feedback to WeChat on a website page?

First, go to the WeChat help center. And then select the platform you’re using, your Region. And the next step is very important, you need to select the Broken feature on the Select Categories.

After that, you need to select People Nearby to send feedback to the WeChat help center. You’d better provide issues in detail to WeChat, so they can quickly know what’s going on.

And please upload the screenshots of the issues. Before you submit feedback, please leave your contact info. Leave your WeChat ID or phone number and email.

How to send feedback to WeChat on the mobile phone?

if you don’t want to send feedback from the website, you can choose to send feedback on your mobile phone. I think on App will be much easier. Besides, sending feedback from App will be more specific than the website.

But sometimes you can pick both ways if your feedback didn’t get a response after waiting for one or two weeks later.

Go to [Me] > [Settings]> [Help & Feedback]. And then, you need to click on the feedback icon on the bottom right corner of the screen.

As you can see, there’re different features to send feedback. However, you might not see People Nearby on there. You need to tap [Other] and then you will find People Nearby.

After that, you need to select your issue, like “unable to send greetings”, “still receiving greetings after clearing location”, “unable to view photos of people nearby”, “unable to select gender”, etc.

Once you select your issue, you can select the exactly crash time by clicking on [Crash Time]. And then do not forget to click on [Additional Details] to add more information about your issue with screenshots.

As for the last step you do not skip, that’s entering your phone number, please enter your phone number. The number should be linked to WeChat account.

So, these are the solutions to fix the WeChat People Nearby is not working. Let me make a conclusion. If you’re new to WeChat, please update your information and wait for a couple of days. If your account violates the terms of WeChat, please figure it out and delete that violative contents, commends, or images, etc. Uninstall any unofficial App, plugin, emulator, VPN, etc.

If all methods failed, please send feedback to WeChat help center. Any questions, please let me know and comment below, thank you!

If you’re new to WeChat then you definitely need to know how to avoid your account been blocked and how to unblock account when it’s blocked.

Also, the reason why you People Nearby is because you want to make more friends, so forward the post on how to add friends on WeChat.

If you are still not able to fix that, you might try to use qq or Soul App. qq has nearby feature as WeChat has. And Soul app has more interesting features than WeChat and QQ. You need to know someone, you can add strangers as friends. Just take a shot, you will love them.

18 thoughts on “How to fix People Nearby not working on WeChat”

  1. Hello my nearby function is not working though I have been trying from different account as well as I have emailed to wechat help and services but no any reply yet.

  2. bellaprettybella

    Hello my nearby function is not working though I have been trying from different acount as well as I have emailed to wechat help and services but no any reply yet.

  3. Please also explain that when you are troubleshooting, WeChat will ask you to write only 10 characters to troubleshoot the problem, then we will quickly solve your problem. Can you tell me what should be written to explain the problem? So the WeChat can quickly solve this problem. Thank you

  4. I’ve been using WeChat since 2014. Unfortunately I have encountered issue regarding with my nearby . I can open my nearby and see people using WeChat around me but no one can see or add my WeChat account nor add their account. Since two months I’ve been continuously follow the troubleshooting but still encountered the issue and I also never made any violations as well as I have emailed to wechat help and services but no any reply yet. I am looking forward to recover this problem as soon as possible thank you .

  5. Hello my nearby function is not working though I have been trying from different acount as well as I have emailed to wechat help and services but no any reply yet.

  6. Hello my nearby function is not working though I have been trying from different acount as well as I have emailed to wechat help and services but no any reply yet.

  7. Hello my nearby function is not working though I have been trying from different account as well as I have emailed to wechat help and services but no respond yet please I need help.
    Thank you.

  8. Hello my nearby function is not working though I have been trying from different acount as well as I have emailed to wechat help and services but no any reply yet.

    1. Nearby not working is a sign of your account that seems like it has something unnormal activity. You should avoid using nearby for a while. In case that gets blocked.

  9. Ive been using WeChat since 2014. Unfortunately I have encountered issue regarding with my nearby . I can open my nearby and see people using WeChat around me but no one can see or add my WeChat account nor add their account. I already did follow the troubleshooting but still encountered the issue . Also i never made any violations . This was almost 1 month issue. Can you help me fix this ? looking forward on your fast response .

    Thank you so much !

    1. HI, you might need to wait for three or half-year to get it back normal. It all depends, and you can do nothing to get it back in a fast way. what you should do is not violate the terms of WeChat. or your account could be blocked.

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